Auto Insurance FNOL Photo Intake & Adjuster Queue
Elevator pitch Streamline first-notice-of-loss processing with instant photo capture, damage assessment, and intelligent adjuster routing.
Industry Auto Insurance Claims Management
Problem
- Manual photo collection delays claim processing by hours or days.
- Adjusters lack visibility into incoming claims severity and priority.
Solution
- Claimants submit damage photos immediately via mobile; AI extracts damage type and severity.
- Claims auto-route to available adjusters based on workload, expertise, and claim complexity.
Tools
photo-analyzer: Extracts damage type, severity score, vehicle part from image (returns structured damage data)claim-router: Assigns claims to adjusters by availability, specialization, and queue depth (returns adjuster ID + ETA)damage-classifier: Categorizes impact severity (minor, moderate, total loss) from damage report (returns risk tier)adjuster-availability: Queries real-time adjuster workload and location (returns queue metrics)
Widgets
/claim-intake: Mobile photo upload, damage preview, claim summary submission/adjuster-dashboard: Incoming queue, claim cards ranked by severity, one-click assignment
Conversation starters
- "How do I set up automatic routing rules based on claim type and adjuster specialty?"
- "Can the system detect if a vehicle is a total loss from photos alone?"