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Abhishek Pandit

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telecom BSS — plan change and usage buckets

Elevator pitch Real-time plan switching and usage bucket management for telecom subscribers.

Industry Telecom — Business Support Systems (BSS)

Problem

  • Subscribers struggle to track data, minutes, and SMS limits across plans.
  • Manual plan changes require support tickets, causing delays and friction.

Solution

  • Self-service plan upgrades/downgrades with instant activation.
  • Live usage dashboards showing remaining buckets and overage warnings.

Tools

  • plan-catalog: Fetch available plans, pricing, and feature comparisons (returns JSON)
  • usage-tracker: Query real-time consumption across data, voice, SMS buckets (returns metrics)
  • plan-switcher: Submit plan change requests with effective date validation (returns confirmation)
  • overage-calculator: Compute costs for usage exceeding bucket limits (returns estimates)

Widgets

  • /dashboard: Live usage gauges, plan details, and change-plan CTA button
  • /checkout: Plan comparison table with side-by-side features and pricing

Conversation starters

  • "Show me my current plan and how much data I've used this month."
  • "What plans can I switch to that include unlimited calling?"
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