Flipkart Seller Returns & Violations Manager

Elevator pitch Automated monitoring and resolution system for Flipkart seller returns, refunds, and policy violations.

Industry E-commerce marketplace seller operations.

Problem

• Returns spike without visibility into root causes or patterns.
• Policy violations trigger account warnings; manual tracking causes missed deadlines.

Solution

• Real-time returns analytics with trend detection and seller recommendations.
• Automated violation alerts with compliance checklists and remediation workflows.

Tools

• flipkart-returns-api: Fetch return requests, reasons, and refund status by seller ID.
• violation-scanner: Detect listing policy breaches; return violation type and severity.
• seller-metrics-aggregator: Calculate return rate, violation count, and account health score.
• compliance-advisor: Generate actionable steps to resolve violations and reduce returns.

Widgets

• /dashboard: Returns summary, violation alerts, and account health gauge.
• /returns-detail: Return request timeline, customer reason, and refund tracking.

Conversation starters

• "Show me my top 5 return reasons this month and how to reduce them."
• "What policy violations are affecting my account, and how do I fix them?"