What they built

ScamShield: India’s AI-Powered Jan Suraksha Bot

Why should staying safe from a digital scam require technical knowledge? Every day, millions of people receive messages saying “Your bank account has been blocked,” “Your KYC has expired,” “Click this link immediately,” or “Share your OTP to verify your account.” A single wrong click can expose personal information, banking credentials, or hard-earned money. Yet many existing security solutions expect the user to recognize the threat first, install an application, create an account, visit a website, copy a suspicious URL, or understand technical warnings. For elderly citizens and people with limited digital literacy, the protection itself can become complicated. ScamShield: India’s AI-Powered Jan Suraksha Bot changes this by asking the user to do only one thing they already know—forward a message. If a suspicious message, URL, bank alert, OTP request, or potential phishing attempt arrives through WhatsApp or SMS, the user simply forwards it to ScamShield, exactly like forwarding a message to a friend or family member. Behind this simple interaction, Twilio connects the user to a NitroStack-based backend, where MCP-powered AI analyzes the forwarded content for phishing URLs, impersonation, urgency tactics, credential theft, OTP fraud, and social-engineering patterns. Within the same familiar messaging environment, ScamShield returns a clear risk level, explains why the message is suspicious, and tells the user what action to take next. The core innovation is its zero-friction, forwarding-first cybersecurity model: no separate app, no login, no browser, no extension, and no technical expertise required. Even onboarding follows the same philosophy. The user simply scans a QR code, which automatically opens the correct Twilio WhatsApp conversation with the required joining message already pre-typed—they only tap Send. Scan Once → Forward Anything Suspicious → Know the Risk → Stay Safe.